Anita's Biscotti FAQs
What is the shelf life of your biscotti?
Because of their low moisture content, our biscotti
have a three month shelf life. Keep them away from
direct sunlight and they will maintain freshness for
weeks. Keep them in their wrappers in an airtight
container or bag -- you can refrigerate or freeze them.
If you refrigerate them, they'll stay fresh up to 4
months and if frozen, they'll be fresh up to a year. If
you like a crisper biscotti, simply toast in a 250
degree oven for a few minutes. If you prefer your
biscotti a little softer, microwave on half power
(defrost setting) for about 30 seconds. Never
microwave or bake the biscotti in the cellophane
packaging.
Do you have a Nutrition Label for your
products?
We're working on that right now and will have it
available to the public shortly.
Are you FDA approved?
Yes, we are and passed with flying colors. We wanted
to make sure that everything is as it should be and
that we're crossing all our t's and dotting our i's.
What kind of ingredients do you use?
We only use the finest ingredients that we can find
on the market. Because our biscotti are made by hand,
we carefully measure and treat each batch as if we
are making it for our families. Each batch has to
be perfect. If it doesn't measure up, we just don't
sell it.
Anita,
How do you package your products?
Our biscotti are sealed in clear cellophane to keep
their freshness and to adhere to the FDA standards.
We carefully package everything to keep the cookies
fresh and, more importantly, to keep you safe.
How can I find out when you're offering the theme
biscotti and what kinds they are?
Easy! Sign up for our opt-in, opt-out newsletter.
We'll send you notification of when the new theme
will be out and any specials we may be running. If
you want to opt-out at any time, just email us and we'll take you off our list. We don't
share, sell or trade any of our names. The email list
is for our purposes only.
Try
some of Anita's biscotti today. They're simply Italian,
simply delicious.
Download our nutritional information sheet.
We will gladly create a special
order for you.
    
We take care to insure that your order is secure. We use a secure server and all credit card transactions are secure through PayPal and Authorize.net.
Orders are shipped within 5-10 business days (business days do not include Saturday and Sunday) as each order is baked fresh. Please add an additional 3 to 10 business days for shipping. If you haven't received your order at the end of that time, please contact us and we will gladly help track your order. During the warmer months, we do not ship on Thursday unless we're guaranteed that you'll receive the order next day. We never ship on Fridays so that your order is never in a warehouse over the weekend. We strongly recommend next day delivery.
If you are ordering any specials or custom packages, please make sure that you specify what flavor you want to order. If there are no flavors specified, we cannot fill the order in a timely manner.
Cancellations must be requested within 3 business days. If we do not received your cancellation within that time, you may still cancel your order but you will still be charged for the order as these are food stuffs and may not be returned.
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